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Starts: 21/06/2012 , thu , 13:00 to 15:00
Location: Richmond Business School
Overview:
This course is designed for anyone who deals with customers and stakeholders in a small business.
This course is about how small businesses should identify and assess the needs and expectations of customers and stakeholders
The course focuses on h ...
Starts: 21/06/2012 , thu , 10:00 to 12:00
Location: Richmond Business School
Overview: This is a basic guide to writing press releases. It is aimed at those who wish to promote their small business in the most cost-effective way. By the end of the course, learners will have a fundamental understanding of press release writing techniques and will be able to pro ...
Starts: 19/07/2012 , thu , 10:00 to 16:00
Location: Parkshot, Richmond
Overview: This course is aimed at those who work in customer services or who wish to gain an understanding of the function of customer services as a role. This course is relevant for employers who wish to improve their own customer services
This course is part of our 2012/2013 curriculum offer.
Location: Richmond Business School
Overview: The Level 2 NVQ in Customer Services is a nationally recognised qualification which consists of 12 weeks of one day training workshops at the College. There is also the opportunity to have a customer services work placement where you will have 3 on site assessments (appro ...
This course is part of our 2012/2013 curriculum offer.
Location: Clifden, Twickenham
Overview:
The Level 2 Certificate is an introduction to the skills required for employment in a retail environment
This qualification is for:
Adults who may be entering employment for the first time, returning to work after a gap of several years, or those wishing to chan ...
