Location: Richmond Business School
Price: £150.00 (£0.00 concessionary fee, £843.00 non-EU)
Start Date: 09/05/2013
It may be possible to join some courses after the start date.
Please email email@example.com to enquire.
Weekdays/Time: Thu (09:30 to 16:00)
Number of Weeks: 13
Tutor Approval Required? Yes – You will be required to show evidence of relevant skills either by bringing your certificates or doing an initial assessment task. You will also need a successful interview with the tutor before you are accepted on to the course. Please complete the expression of interest form (or our alternative form for learners aged 16-18) and e-mail this to firstname.lastname@example.org. For further information or enquiries please contact 020 8843 7921.
This is an industry recognised Full Level 2 qualification providing an ideal preparation for students aiming to work in the IT industry or for those already working in IT who want to enhance their skills. The course embeds CISCO Accreditation within a Certificate in IT User Skills at Level 3.
Students should have a good knowledge of ICT systems and/or already work within the IT industry and a good standard of numeracy and literacy prior to considering this course
The CISCO IT essentials level 1 curriculum is available online at CISCO Curriculum
You will learn how to:
1. Define information technology (IT) and describe the components of a personal computer
2. Describe how to protect self, equipment, and the environment from accidents, damage, and contamination
3. Perform a step-by-step assembly of a desktop computer and install and navigate an operating system
4. Explain and perform preventive maintenance
5. Explain the steps of the troubleshooting process and perform basic troubleshooting
6. Upgrade or replace components of a laptop, printer, or scanner based on customer needs
7. Configure computers to attach to an existing network
8. Implement basic physical and software security principles
9. Apply good communication skills and professional behavior while working with customers
10. Assess customer needs, analyze possible configurations, and provide solutions or recommendations for hardware, operating systems, networking, and security.
Other units taught on the course are
Productivity using IT
Office Application Unit
Setting up an IT system
Learners will be assessed formally through coursework which will be a combination of written work, practical demonstration, presentations, projects, observations etc. This is a level 3 course and all student work is externally moderated by the relevant board
If you require further course information or advice & guidance that is not answered in this outline, please email email@example.com You can also make an appointment for further information or tutor approval on our Information Days: Info Days If you would like general information about the college, for example, fees & finance, funding, term dates or opening times please email firstname.lastname@example.org or drop in to our main reception area at either site.
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Pen, note book and folder, USB stick
Regular attendance is essential and will be monitored. Students not meeting this requirement will be asked to consider their continuation on the course.
Further courses at RACC: http://www.racc.ac.uk
For Information on how to enrol please click here
You can enrol online, over the phone or in person at either site
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